Privacy Policy

We collect personal information that you voluntarily provide to us when you register on our website, enroll in our programs, or contact us. The information we collect includes:

• Personal Identification: Full name, date of birth, gender, photograph.
• Contact Details: Mobile number, email address, residential address.
• Academic Documents: Previous marksheets, certificates, ID proof (Aadhaar, etc.) submitted for NIOS admission.
• Payment Information: Transaction details, UPI IDs, or payment receipts (we do not store card or banking credentials).
• Technical Data: IP address, browser type, pages visited, and time spent on our website (collected automatically via cookies).

We use the information we collect for the following purposes:

We do not sell your personal information to any third party. However, we may share your data in the following limited situations:

• NIOS Board: Your documents and personal details are shared with NIOS as part of the admission process. This is mandatory and essential to our service.
• Courier / Delivery Partners: Your address may be shared with courier services for delivery of study materials.
• Payment Gateways: Payment-related information is processed through secure third-party payment platforms.
• Legal Authorities: We may disclose information if required by law, court order, or government authority.

Your personal data is stored securely on our servers and in physical records maintained at our office in Kanpur. We take reasonable measures to protect your data from unauthorized access, including:

• Password-protected systems and restricted access to student files.
• Secure document storage for physical copies of certificates and ID proofs.
• SSL encryption on our website for data transmission.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Specifically:

• Admission and academic documents are retained for a minimum of 5 years after course completion.
• Payment records are retained for 7 years for accounting and legal compliance.
• Website usage data (cookies/analytics) is retained for up to 12 months.

After the retention period, data is securely deleted or anonymized.

Our website uses cookies — small text files stored on your device — to improve your browsing experience. Cookies help us:

• Remember your preferences and login sessions.
• Understand how visitors use our website (via Google Analytics).
• Improve website performance and content.

As a user of our services, you have the following rights regarding your personal data:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Correction: You can ask us to correct inaccurate or incomplete data.
• Right to Deletion: You can request deletion of your data, subject to our legal retention obligations.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time.
• Right to Complain: You have the right to file a complaint with relevant authorities if you believe your data is being misused.

To exercise any of these rights, contact us at niosscholaracademy@gmail.com or call 7518400571.

Our website may contain links to third-party websites such as the official NIOS website, payment gateways, or social media platforms. We are not responsible for the privacy practices of these external sites and encourage you to read their privacy policies separately.

Many of our students are minors (under 18 years of age). We collect their personal data solely for the purpose of NIOS admission and academic services. In such cases:

• We require a parent or guardian to provide consent on behalf of the minor.
• Data of minors is handled with extra care and is not used for any marketing purposes.
• Parents or guardians may contact us to access, correct, or delete their child’s data.

We use WhatsApp to communicate with students and parents regarding admissions, classes, results, and important updates. By providing your mobile number, you consent to receiving messages from us on WhatsApp.

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated date at the top. We encourage you to review this policy periodically. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.

This Privacy Policy is governed by the laws of India. Any disputes arising in connection with this policy shall be subject to the exclusive jurisdiction of the courts in Kanpur, Uttar Pradesh, India.